Titan Health & Fitness Centre

Privacy Policy

  1. Introduction

    TITAN Health and Fitness Centre ("Gym," "we," "us," or "our") is committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations ("DPA"). This Privacy Policy explains how we collect, use, process, and protect your personal data when you use our mobile application (the "App"). By using the App, you consent to the practices described in this policy.

  2. Definition of Personal Data

    Under the DPA, "personal data" refers to all types of personal information, including sensitive personal information, relating to an identified or identifiable individual.

  3. Information We Collect

    We collect the following types of personal data from and about users of our App:

    • Personal Information: This includes information that can be used to identify you, such as your name, address, email address, phone number, date of birth, gender, and payment information.
    • Health and Fitness Information: We may collect information about your fitness goals, workout history, and other health-related data that you choose to share with us.
    • Device Information: We may collect information about your mobile device, including the device type, operating system, unique device identifiers, IP address, and mobile network information.
    • Usage Information: We collect information about how you use the App, such as the features you access, the content you view, the dates and times of your visits, and your interactions with other users.
    • Location Information: With your explicit consent, we may collect precise location data from your device to provide location-based services.

  4. How We Use Your Personal Data

    We use your personal data for the following purposes, in compliance with the DPA's principles of transparency, legitimate purpose, and proportionality:

    • Providing and Improving the App: We use your data to operate the App, personalize your experience, and improve our services.
    • Membership Management: To process your gym membership, manage your account, and provide you with access to our facilities and services.
    • Communication: To communicate with you about your account, Gym updates, promotions, and other relevant information.
    • Personalization: To personalize your fitness experience, provide you with relevant recommendations, and tailor content to your interests.
    • Analytics: To analyze App usage trends, track the effectiveness of our marketing campaigns, and improve our understanding of user behavior.
    • Legal Compliance: To comply with applicable laws, regulations, and legal processes, including the DPA.

  5. Data Sharing and Disclosure

    We may share your personal data with the following categories of recipients, ensuring that such sharing is consistent with the DPA:

    • Service Providers: We may share your data with trusted third-party service providers who assist us in operating the App, processing payments, providing customer support, or performing other services on our behalf. These service providers are contractually obligated to protect your data and are not authorized to use it for any other purpose.
    • Business Partners: We may share your data with business partners who offer products or services that may be of interest to you, but only with your consent.
    • Legal Authorities: We may disclose your data if required by law or legal process, such as a subpoena or court order, in compliance with the DPA.
    • Affiliates: We may share your data with our affiliates, subsidiaries, or parent company for business purposes, ensuring that such sharing is consistent with the DPA.

  6. Data Security Measures

    We implement reasonable and appropriate organizational, physical, and technical security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. These measures include:

    • Encryption of sensitive data
    • Firewalls and intrusion detection systems
    • Regular security assessments and audits
    • Access controls and authentication mechanisms
    • Data breach response plan

  7. Data Retention

    We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your data is no longer needed, we will securely dispose of it in accordance with the DPA.

  8. Your Rights as a Data Subject (Under the DPA)

    Under the DPA, you have the following rights as a data subject:

    • Right to be Informed: You have the right to be informed about how your personal data is being processed.
    • Right to Access: You have the right to access your personal data that we hold.
    • Right to Rectification: You have the right to correct any inaccurate or incomplete personal data.
    • Right to Erasure or Blocking: You have the right to request the erasure or blocking of your personal data under certain circumstances.
    • Right to Object: You have the right to object to the processing of your personal data under certain circumstances.
    • Right to Data Portability: You have the right to obtain a copy of your personal data in a structured, commonly used, and machine-readable format.
    • Right to File a Complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe that your rights under the DPA have been violated.
    To exercise these rights, please contact us on Facebook or in Instagram, or you may proceed to the front desk during any day within business hours.

  9. Children's Privacy

    The App is not intended for children under the age of 13. We do not knowingly collect personal data from children under this age. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us, and we will take steps to delete the information.

  10. Changes to this Privacy Policy

    We may modify this Privacy Policy at any time by posting the revised policy on the App. We will notify you of any material changes to this policy. Your continued use of the App after the posting of revised Privacy Policy constitutes your acceptance of the changes.

  11. Contact Information

    If you have any questions about this Privacy Policy or our data protection practices, please contact us an Facebook or in Instagram, or you may proceed to the front desk during any day within business hours.